Bus Directo

We used this company booked via loveholidays and it was incredible. Upon return transfer Carlos (the driver) picked us up 15 mins before our designated time slot for airport. Would use this service again when visiting Malaga.

Left us with no return vehicle from Benalmadena to the airport. Instead of the driver telephoning me, they rang the hotel, who didn't inform us until after the pick up time. The driver had my number, the driver parked elsewhere for the pick-up instead of directly outside the hotel which we had paid for, obviously couldn't be bothered coming down a back road, although we had been dropped off directly at the hotel. Very poor response from the company when I rang them, girl on the phone just basically said it was our fault. Left out of pocket as we had to get two taxis for the return trip.

In booked service via my hotel (Kempinski Estepona), the driver was waiting at the Airport at the required time, the minibus was excellent, well equipped and extremely clean, the driver was courteous and polite, l will certainly be using bus directo again, Excellent service.

En las fotos que muestran tendrían que poner un autobús normal y corriente, y en vez de hora y media aproximadamente, poner tres horas, o de mínimo tres horas, vergonzoso, un autobús de línea hubiera sido mejor y mucho más barato, aparte de no haber elegido la opción más barata. Menos mal que a la vuelta ya era uno de la tropa que ponen, pero claro tenían que haber sido al revés ya que otra vez nos toca esperar en el aeropuerto por esta vez llegar demasiado pronto y aunque el que nos ha traído de vuelta era un señor encantador, no lo recomiendo.

We used this company for the
first time and would just like to say a massive thankyou to them for making our journey from and to the airport a smooth journey with our seven month old grandson.
The service was excellent and we would definitely recommend to family and friends

Our flight was delayed by 2 hours, I emailed the company to make sure the driver wasn’t wasting his time waiting and they responded quickly reassuring me the driver is tracking the flight. Once we got to the shuttle, the driver was super helpful and a great, easy service overall.

Impossible d'avoir quelqu'un au téléphone, alors que nous partons dans quelques jours en vacances nous avons reservés une voiture privé et impossible de les appeler et d'avoir quelqu'un qui me comprend.

Terrible service! Was told many times my transfer was 1 hour for a 15 min journey, staff on the phone were rude, staff at the airport were unhelpful leaving me no choice after 1 hour 45min to get a taxi! I should have received an email 24hrs before to let me know my pickup time at the airport, supposed to contact me for my pock up times for leaving, nothing! I will check with hotel but looks like another taxi! This firm is used by Holiday Taxi based in the UK and ill not be using them again either! Terrible service! Avoid at all costs!