finca la alegria
5 opiniones Diseminado la Rosa, 26, La Cala de Mijas, Málaga +34 634 89 55 60 www.fincalaalegria.club Sugerir una edición
06 mayo 2022 20:45
Un verdadero desastre si lo que quieres es alquilar caballos durante un tiempo. Caballos mal adiestrados, profesoras poco preparadas. A una niña de 12 años con alguna experiencia le pusieron un poney para un niño de menor edad. En la pista nuestros 4 hijos se cruzaban con otros caballos que galopaban por la pista. Además los perros se cruzaban dentro de la pista sin que nadie los echara. Llegamos a sentir que nuestros hijos corrían peligro ante la sensación de descontrol. Tuvimos que pedir que viniera la encargada quien, sin mucho afán, únicamente propuso que termináramos sin tener que pagar, ante la desilusión de nuestros hijos.
Thank you for your reply. From our part, this will be our last post as your having chosen to venture down a road where you are not telling the whole story and in fact even making up part of it, well I don't see the point in prolonging the conversation. In reply to your post, however.
Yes, we are sorry we had a bad, in fact appalling experience at your stables. There are several other very well run stables in the area so we will use those instead. I don't know if the horses are experienced school horses or not, but I do know that the lesson was poorly structured, somewhat chaotic at times and also dangerous. The reason our children's mother entered the arena was for this very reason - the lesson became dangerous. At that point there was one horse galloping around the arena making one of the school horses very nervous and jumpy and another horse had got loose in the yard and was making all of the horses quite jumpy (the instructor completely agreed with the mother when she pointed this out) One of our children was crying because she was so scared but the instructor just kept telling her to trot. The stables manager was called twice before she eventually came and it was not she who decided to terminate the lesson but the children's parents who decided to do so. The instructors wanted to continue with the lesson by taking the pony which was far too small for one of our daughters out of the arena, and replacing it with a horse of a more suitable size. Luckily tripadvisor is a forum where people can express their experiences and also gives companies an opportunity to perhaps explain why things went wrong as in this case. You have clearly decided to make up your own version of what happened but I suggest you ponder on these points:
Why did you start the lesson with a pony that was far too small for the rider when the instructor herself said that the rider's height must have been noted incorrectly?
Why were there two horses cantering around the arena making one of the school horses nervous?
Why were dogs lying on the tracks you were asking the children to follow in their lesson?
Why did the manager take about 15 minutes to come down after the problem had been raised with another member of staff?
Does management speak to their staff? The instructor in charge was in total agreement with our complaints.
Last but not least - do you really think you were being 'fair' not charging for 45 minutes in which the lesson had not yet taken form because of lack of control?
We think ourselves lucky that we terminated the lesson before an accident happened - let's look on the bright side and take that away with us.
Thank you for your reply. From our part, this will be our last post as your having chosen to venture down a road where you are not telling the whole story and in fact even making up part of it, well I don't see the point in prolonging the conversation. In reply to your post, however.
Yes, we are sorry we had a bad, in fact appalling experience at your stables. There are several other very well run stables in the area so we will use those instead. I don't know if the horses are experienced school horses or not, but I do know that the lesson was poorly structured, somewhat chaotic at times and also dangerous. The reason our children's mother entered the arena was for this very reason - the lesson became dangerous. At that point there was one horse galloping around the arena making one of the school horses very nervous and jumpy and another horse had got loose in the yard and was making all of the horses quite jumpy (the instructor completely agreed with the mother when she pointed this out) One of our children was crying because she was so scared but the instructor just kept telling her to trot. The stables manager was called twice before she eventually came and it was not she who decided to terminate the lesson but the children's parents who decided to do so. The instructors wanted to continue with the lesson by taking the pony which was far too small for one of our daughters out of the arena, and replacing it with a horse of a more suitable size. Luckily tripadvisor is a forum where people can express their experiences and also gives companies an opportunity to perhaps explain why things went wrong as in this case. You have clearly decided to make up your own version of what happened but I suggest you ponder on these points:
Why did you start the lesson with a pony that was far too small for the rider when the instructor herself said that the rider's height must have been noted incorrectly?
Why were there two horses cantering around the arena making one of the school horses nervous?
Why were dogs lying on the tracks you were asking the children to follow in their lesson?
Why did the manager take about 15 minutes to come down after the problem had been raised with another member of staff?
Does management speak to their staff? The instructor in charge was in total agreement with our complaints.
Last but not least - do you really think you were being 'fair' not charging for 45 minutes in which the lesson had not yet taken form because of lack of control?
We think ourselves lucky that we terminated the lesson before an accident happened - let's look on the bright side and take that away with us.
17 marzo 2022 10:39
Had an amazing day, been many years since I’ve been on a horse but couldn’t have wished for a better day!
Georgia is an amazing person and instructor and she really was a joy to be around.
Georgia is an amazing person and instructor and she really was a joy to be around.
06 octubre 2021 20:30
Kelly was very nice and helpful, we had super nice horses and a lot of fun:) It was not too expensive and it was worth every cent! Go enjoy it:)
16 marzo 2021 5:25
Es un sitio estupendo para aprender a montar a caballo. Georgia es una instructora excelente, muy alegre, paciente y ha conseguido que mejore y que me sienta segura con el caballo muy rapido.
Los precios son asequibles y el ambiente muy familiar. Aunque son la mayoría británicas, Georgia habla perfecto español.
Los precios son asequibles y el ambiente muy familiar. Aunque son la mayoría británicas, Georgia habla perfecto español.
25 mayo 2019 23:27
More interested in generating money than taking care of their horses.their water troughs are often dry and or filled with maggots, algae and mosquito larvae.many of their horses went without fresh water for days at a time, and on a couple of occasions even werent fed. The electric fencing doesnt work and is broken in many places. The staff are rude and arrogant and i would never return if i was paid. A toxic environment for both animals and people.