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Perfectamente ubicado junto al mar. Amplias habitaciones. Servicio servicial y competente. Rico desayuno variado. Restaurantes atmosféricos. Amplias piscinas. Solo un viaje a Estepona mejor no a pie.
Problème avec Irina qui s'adapte au client riche et surtout étranger en laissant son numéro de tel portable pour compagnie extérieure voir plus si affinité. voir la scala à Marbella!
All in all, we had a great stay at Kempinski Bahia. We will very likely return and we would like to suggest you a few improvements to make the whole experience of your guests really a 5 star one, which, at the moment, is still lacking in some respects. We would first like to compliment beautiful surroundings of the hotel, especially the gardens and the pool area. Also the location, perfectly situated next to the beach walk to Estepona on one side and Marbella on the other. Additionally, we were impressed by the breakfast offer. The offer was wide, fresh, healthy and diverse. The service and drinks selection and Spiler and Black Rose bar were excellent, we cannot comment dining experiences as we only enjoyed drinks there. The staff of the hotel is friendly and helpful, however, one really needs to be persistent. For example, on day one, we arrived to the hotel and the lady on the reception was very friendly, however, slightly in a hurry. She forgot to mention several things to us, for example, a 100 euro voucher for all additional services, free welcome cocktails etc. In order to use the voucher, we had to remind the staff on the last day of the stay, when paying the bill, otherwise it would have been forgotten. In a 5-star hotel, it should not be up to the guest to take care of such matters. Furthermore, we also had to request the drinks vouchers. After the reminder, they were kindly and promptly delivered, however, again, for a 5 star experience, guests should not be the ones reminding the reception. Therefore, we believe that guests, at this moment, do not get to experience full 5 stars when it comes to the hotel services. The following experience further confirms my point; before our stay, we received an email whether we have any specific wishes. We are passionate hikers so we mentioned we would really appreciate some recommendations regarding the local walks, paths and hikes. Upon the arrival and during our stay, there was no mention of that whatsoever. Again, not a 5-star experience. Furthermore, our suite had a jacuzzi on the terrace. After a few days, the jacuzzi and the terrace became dirty, which is completely reasonable, since there were wind, swallows nesting on the roof and also some rain. Our suite always got cleaned very neatly and thoroughly, which we greatly appreciate. However, our terrace remained dirty and water became unclear. We had to request cleaning of the terrace and water replacement, which, at the end, was performed perfectly, however, again, it should not be the responsibility of a guest to remind the hotel staff about the cleaning. All in all, because of beautiful surroundings, nice suite, kind staff and amazing breakfasts, our stay was very good. However, to make our next stay a 5-star experience, several improvements need to be done.
Amazing time spent here its like a private island away from everything Renovations going on while we were there so can't wait to go back and see what they have done Best hotel ever
By far the most beautiful and best located hotel in Estepona. Beautiful interiors, spectacular lobbies, colorful and stylishly designed restaurants. One of them right by the sea, surrounded by windows and thanks to that beautiful views guaranteed. For this amazing pool complex. Oh and often live music. And what's important, I had the impression that the hotel makes sure that guests who do not live in a hotel feel good in the restaurant or having a meeting in the lobby. What more could you want?
BMW and other electric vehicles accept Tesla is not welcome at Kempinski to charge! Very disappointing service towards green energy! Never again a Kempinski hotel!
Estuve en un evento de Navidad en un restaurante con bufé libre. Gran variedad y buena comida además de un agradable ambiente navideño con una actuación en vivo.
Fab hotel. Upgrade to the suites if you can. As of December 2018, they have had a refurb. Pools are great. Nice walks along the beach. Staff all v friendly.
Really nice please to go for a drink at the bar. Sit next to the pool and relax in the wonderful atmosphere and extensive menu. We phoned before going and found the day they put on a flamenco show. It was superb, the peŕformer bringing vigour and vitality to new heights.
Hotel perfecto para tus dias de relax! La comida fascinante, habitaciones amplias, jardines, piscinas, el mar.un autentico resort de calidad! Lo recomiendo 100%