Pressto

Hola
Terrible service I had to come twice because they left water stains in front of my silk dress.
Finally i got my dress on hanger - no protected at all - i had to pay for cover.
Plus huge problems with communication- rudeness and arrogance- lack of willingness to understand the customer.

Broken parts of expensive clothing after their cleaning! DON’T GO HERE!

I asked to see the Manager after I took four of my daughter's dresses in here to be dry cleaned. As the price list quoted they would be €15.90 each. (See photo.) When I went to collect them I was charged €19.40 each. I enquired why, I was told that they were all made of "specialist materials" such as silk. They most certainly weren't.
I was directed to read the price list stuck to back wall which had some small print at the bottom talking about specialist materials - too small for most to be able to read at that distance.
The 'Manager' wasn't anything of the sort - "Pressto" is just a concession within El Corte Inglès.
So that's €80 to dry clean 4 cotton dresses.
El Corte Inglès would do well to disassociate themselves from this fundamentally dishonest enterprise. And fast.

I brought my expensive T-shirt and when I collected was spoilt. The lady told me it was my fault that I had to separate it for them. She didn’t want to refund me. Never again.

He dejado una prenda Barbour piel color azul para su limpieza, pero no la encuentran en la tienda, al parecer esta extraviada, adjunto numero de resguardo del deposito de la prenda
7249 613 -RDO- 91778
NUMERO DE CLIENTE 7249613- 51933 Almudena figueras benjumea.

Ruego por favor localizar la prenda.
Quedamos a la espera de sus noticias.
Gracias