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Incredibly rude and dishonest. I needed a replacement SIM, which Lycamobile told me the distributor is required to give me. The shop lady refused. And wouldn’t even sell me one for Lyca to register with my existing number because it was too much like work. Lyca wanted her to call them. She said she “had no credit” (it’s a phone shop). She showed disdain and rudeness. Make the trip to Miramar if you want to be valued as a customer