Villa Carabeo Playa
7 opiniones C. Hernando de Carabeo, 27, Nerja, Málaga +34 675 95 10 64 www.nerja-apartment.com Sugerir una edición
02 noviembre 2022 3:58
DO NOT STAY HERE. A total nightmare, especially in apartment 4.
- pictures are deceptive (since we complained they have taken down the deceptive pictures). We thought we were getting an apartment with a bigger balcony and more space.
- we had a tiny Juliet balcony, that was a safety hazard with a dangerous step.
- during the hot weather, the air conditioner was situated in the corridor so that we needed to close all the doors of the apartment so that we could feel a little relief. When we told them they didn't offer any way of fixing this (giving us a fan for the sitting room etc).
- I was sharing a room with my friend whose bed was really noisy everytime she moved in it. Her mattress was also really soft and with dip in the middle (they changed the mattress which turned out to be worse then and first and still made lots of noise).
-the ceiling fan in our room was also really noisy, especially when we were trying to sleep.
-the WiFi was really weak. The apartment didn't even have its own router. We were relying on WiFi from the other apartments close by.
-below in pictures is also the view of the carpark where the pool and terraza is.
- The worst part was when we told Frank (who is the manager) he got very DEFENSIVE and started talking over us and shouting at us. He offered us no compensation or any other solution. He told us ' it's people like you who annoy me with you're reviews online. ' He really didn't care about our comfort or that we had paid all this money and we were so disappointed. All he seemed to care about was the money he was making from these apartments. He even blamed the owner of the apartment (Manolo) saying that it was up to him to maintain it and it wasn't their responsibility. Our experience was one of the worse experiences mainly due to how he treated us. We didn't let it ruin or holiday but it nearly did.
- pictures are deceptive (since we complained they have taken down the deceptive pictures). We thought we were getting an apartment with a bigger balcony and more space.
- we had a tiny Juliet balcony, that was a safety hazard with a dangerous step.
- during the hot weather, the air conditioner was situated in the corridor so that we needed to close all the doors of the apartment so that we could feel a little relief. When we told them they didn't offer any way of fixing this (giving us a fan for the sitting room etc).
- I was sharing a room with my friend whose bed was really noisy everytime she moved in it. Her mattress was also really soft and with dip in the middle (they changed the mattress which turned out to be worse then and first and still made lots of noise).
-the ceiling fan in our room was also really noisy, especially when we were trying to sleep.
-the WiFi was really weak. The apartment didn't even have its own router. We were relying on WiFi from the other apartments close by.
-below in pictures is also the view of the carpark where the pool and terraza is.
- The worst part was when we told Frank (who is the manager) he got very DEFENSIVE and started talking over us and shouting at us. He offered us no compensation or any other solution. He told us ' it's people like you who annoy me with you're reviews online. ' He really didn't care about our comfort or that we had paid all this money and we were so disappointed. All he seemed to care about was the money he was making from these apartments. He even blamed the owner of the apartment (Manolo) saying that it was up to him to maintain it and it wasn't their responsibility. Our experience was one of the worse experiences mainly due to how he treated us. We didn't let it ruin or holiday but it nearly did.
16 agosto 2021 6:00
Céntrico. Bonito con piscina en ático. Admiten a tu pequeña mascota. Muy amables. Limpio.
20 marzo 2020 5:57
Great location. The apartment simple but OK.
The terrace faced a large busy and noisy parking lot. The roof terasse was excellent.
The terrace faced a large busy and noisy parking lot. The roof terasse was excellent.
19 octubre 2019 18:06
Großartige Apartments und in perfekter Lage. Extrem freundliches und hilfsbereites Personal.
25 septiembre 2019 11:25
Établissement parfait, que demander de mieux. Cela m'embête de mettre 5 étoiles car les places seront plus rare.
14 septiembre 2019 8:08
This is our second visit. Old fashioned and comfortable. In a prime position for beaches and shops. Lovely pool on the roof which is very clean. Tempted to come back next year.