Avis Alquiler de Coches en Costa Antigua, Fuerteventura

Scandale absolu, il n’y a pas de bureau à l’adresse indiquée et donc impossible de retirer un véhicule, personne ne réponds au téléphone et l’agence se permet de prélever 65€ de no show
J’ai déposé une plainte auprès d’avis et je vais déposer une plainte sur place pour escroquerie surtout que le policier en charger de la garde au port a bien constaté ma présence sur place pendant 2h attendant pour rien le véhicule loué!
Cela ne vas pas se passer comme ça vous êtes tombés sur la mauvaise personne pour vos arnaques

Staying at Hotel Elba Carlota Beach we've had a great experience renting a car from this company. We've ordered a car from a portal at the reception and it was brought and taken away at the exact time we've agreed on. Also the employees and condition of cars were pleasurable. We've payed around 42€ per 24h rental of VW Polo and Hyundai i20 respectively. Highly recommend

Avis Car Rental hopefully you will respond here, since there is no response to complaints via the official route.
Talking about and selling additional insurance and then not giving it home, drawing your own conclusions, charge way to many for reparations and being treated downright rudely; is this your policy? It seems more like an scam! Why Avis (international) do you allow this kind of private parties to be part of your organization?
Also not respond through official channels. “At Avis you know what you are getting” ; your own slogan. Not so!
Please respond professionally!

Machine working very well.
Booked a car and 1hr later it was brought to the hotel. Very nice and professional experience!

Top und einfach…. Am Online Terminal im Hotel gebucht. Das Auto wurde von einem Mitarbeiter am nächsten Morgen pünktlich gebracht. Eine kurze Einweisung und fertig.

Preis / Fahrzeug in gutem Zustand, ich empfehle das Auto selbst zu tanken da man sonst zu viel bezahlt!

Muy mal muy poco recomendable muy mala experiencia, por un rayito que por encima no hicimos le sacaron una foto después 300 € y no contestan.

You can book your car on the iPad provided by avis. It's very simple. On the pick-up day an avis agent hands you over the key (very simple and fast process). On the day you return the car you can check-out by yourself on the iPad again. Also very simple and fast. Sometimes the iPad did not work but the staff at the reception can help you in this case. The price was really fair and the cars are all new and clean. Highly recommend!

Je déconseille complètement d'utiliser la borne libre service. Nous avons été débité de 720€ sans raison et le service client est incapable de retrouver la réservation à partir du numéro qui figure sur le ticket de reçu.ils nous ont même raccroché au nez.
A éviter.

We booked the car at Barcello Castillo for the next day. The car was delivered on time and the service guy was nice and explained also the return procedure. The car was a Class B Polo TFSI which was clean and in quit good shape. Returning the car at the Hotel using the terminal worked perfectly. I asked in advance what we should do if the terminal (iPad) would not work when we return (it did not work on day of pickup) the guy said it would be sufficient to drop the key in the box. Therefore great experience!

The car return was supposed to be done using avis automat in Sheraton lobby. Well, I was there in good time but the automat did not work. Neither did the phone hanging on it. The Avis Fuerteventura telephone numbers I found on internet did not answer. No e mail addres for avis Fuerteventura is shown anywhere. I gave up sn left the car Keys to Reception and they kindly agreed to give them to an Avis person, if one ever shows up. But how can I prove that I have returned the car? Do not rely on Avis automat for return.reservation no8960842883