Canarias.com Rent A Car - Costa Adeje Gran Hotel

Best car rental i ever had. Friendly and professional staff. Great car at a very good price. We quick and easy return of the car.

Personal muy amable y buen precio recogida y entrega en hotel bahia principe costa adeje

Shocking and rude! Left us stranded at the airport at 10pm with my 5 year old son and 87km from our villa! We called in the day and let them know our flight was delayed and they still left and went home.resulting in us having to pay 125 euros for a taxi and refused to compensate us and called us liars

Would definitely “not” recommend using this company. Hired a VW Polo for 10 days mid day, didn’t use it until later in the afternoon. When we were driving we realised the pads and disks were grinding and felt like it had “NO BRAKES”.
We called that evening and we’re told to return it the following day for a replacement. Spoke to Agata on the phone who said she would look at some type of compensation. When we collected the second car it was her day off.
We returned the car today at the end of the hire, Agata again wasn’t there and the staff were rude and insisted there would be no compensation for supplying a car in that state.

We said every car should be checked before hiring, their answer was “we can’t check every car, we have so many”
PLEASE BEWARE, VERY UNPLEASANT AND POTENTIALLY DANGEROUS EXPERIENCE.