14 noviembre 2023 22:27
Recomiendo totalmente Las Rosas para alquilar un coche en Tenerife. ¡El proceso es fácil y rápido, los autos están bien cuidados y la comunicación con ellos siempre es excelente!
02 octubre 2023 1:16
Alquilé un coche en un punto cercano a Playa Arena. El punto de alquiler se encuentra en la tienda. Todo salió muy bien. Los precios están bien. No se necesita tarjeta de débito/crédito. Pago íntegro al entregar el coche. Verificamos en el sitio web qué tipo de auto nos interesaba, así que vinimos por un vehículo específico, pero el caballero tenía una lista de autos disponibles. El coche lo dejaron en el hotel y lo recogieron por allí.

El coche estaba bien, lo único que faltaba era un soporte para teléfono, que debería ser estándar en un coche hoy en día. Le doy 4 estrellas porque no estoy seguro si el auto se llenó con 4/8 de combustible según lo acordado. Después de recorrer unos pocos kilómetros, el indicador ya marcaba 3/8. Cuando íbamos, recorrimos una media de 80 km en esa línea (1/8), y a los pocos kilómetros se cayó. Este hecho también lo confirma la pantalla del ordenador situada en la zona de autonomía del vehículo. Cuando lo recogí y supuestamente estaba lleno a 4/8, marcaba 160 km, y cuando lo devolví con 4/8 lleno, eran 230 km.

La situación anterior me deja mal sabor de boca. Aparte de eso, todo está bien.
23 septiembre 2023 19:02
Empresa muy profesional. Pagas la tarifa completa por adelantado al recoger el coche y la explicación que te dan sobre el aparcamiento y la entrega del coche fue clara. La comunicación se realiza a través de Whatsapp y es muy rápida y amigable. ¡Definitivamente lo recomendaría!
07 agosto 2023 17:58
Excelente servicio, la reserva fue fácil y el equipo de Las Rosas fue de gran apoyo. Contratamos un mini convertible para 4 pasajeros, durante 3 días, nos encantó explorar la isla con el techo abierto, día y noche, definitivamente lo recomendaría y espero volver en el futuro.
30 julio 2023 23:40
Buen precio, pero no encontré servicio en el aeropuerto Tenerife norte, así que busqué otra compañía.
27 julio 2023 14:34
Muy buen servicio! Muy amables y cumplieron todo lo pactado con nota muy alta. He tenido malas experiencias con otras empresas de alquiler de coches que te acaban metiendo cargos extra por cualquier excusa. Con Las Rosas todo muy transparente y sin sorpresas. Yo los usaré de nuevo.
16 junio 2023 23:00
Fácil proceso de reserva, excelentes comunicaciones. Coche de primera calidad dejado y recogido en el hotel. 100% recomendable!
16 junio 2023 6:56
¡Nosotros recomendamos! Nos llevaron el coche al hotel y por la noche solo tuvimos que entregar las llaves en la recepción del hotel. Como la gasolinera estaba cerrada tarde en la noche, llenaron el auto sin costo adicional. El contacto fue vía WhatsApp y también nos envió una foto del recibo de combustible.
21 mayo 2023 3:52
Son muy profesionales y amables. El coche está genial y por un buen precio. Sin letra pequeña ni cargos ocultos. Cuando vuelva a Tenerife repetiré con ellos sin duda. Esperemos que sigan así. Muy recomendado.
11 mayo 2023 5:07
Car was new and fine for the slightly hairy tenerife tourist routes. Excellent service including pick up and we just dropped the car off at our hotel when we had finished with it and they collected it. The wife managed to lose her phone under the seat (only realising once the car had been returned.) Despite our best efforts to get the phone back it only was found after our return to the uk. Rent a car Las Rosas then posted the phone to us back in the UK. Wife was.muchas gracias Rent a car Las Rosas.excellent service and we will be sure to use you again on our next trip to Tenerife.
07 mayo 2023 22:00
El alquiler fue muy simple y rápido sin complicaciónes. Hemos disfrutato mucho su servicio. Muchas gracias!
03 agosto 2022 21:14
Great service without any of the normal hard sell for additional protection and services. Employee met us at our hotel and was very friendly and helpful. The car was new and very clean. Will 100% use again next trip
11 junio 2022 7:58
Really a great place to rent a car. Nice staff that did some extra services for us! Can really recommend
29 mayo 2022 7:18
Perfekte Organisation. Auto in Deutschland online gebucht. Bekam dann eine Mail, Auto steht morgen um xx Uhr am Hotel und wird mir übergeben. Kommunikation perfekt. Auto war super. Sauber und gepflegt. Schlüssel gab ich dann an der Rezeption ab. Fertig. Sehr zu empfehlen.
20 mayo 2022 16:46
Fast delivery to our hotel. Good communication. Would use again when visiting Tenerife.
Thank you.
11 abril 2022 21:56
Really nice service and competitive prices! I definitely recommend over the more conventional and known rent a car services.
07 abril 2022 1:26
Great Service! They do work on Sundays, picked me up from hotel, totally seamless experience. Car was clean and in great shape, on the last day lady on petrol station put Pb95 in instead of diesel, that were greatly supportive and whole situation was resolved easily. Could not been happier with their service. Definitely recommend using Them!
28 marzo 2022 0:44
Top service! Car was delivered to and picked up from the hotel, baby seat included in the price and overall very friendly contact!
23 febrero 2022 15:43
Thank you for top service including delivery to the hotel and collection of the car, no hidden costs, uncomplicated processing. We recommend,
24 diciembre 2021 6:36
Probably one of our best car rental experiences. We were able to book in a week before notice (with many car choices still available) for a nice price compared to concurrents (with much more limited availablity at that time). Quick and easy pick-up & drop-off at hotel. Got exactly what we booked. The car was almost new (~53k mileage) and clean. The staff was very friendly and flexible, even though we had no problems with the car rental, we felt covered in case anything should happen.
18 diciembre 2021 14:32
Professional attitude, no delays, no hidden costs, very good English communication skills. Absolutely satisfied my expectations and we enjoyed the family vacation to the fullest.

One comment from the child - 3y.o. Was occasionally complaining about the comfort of the seat child seat, but he enjoyed the trips anyway.
15 diciembre 2021 4:46
Trying to get a rental car in Tenerife at the moment (Nov 2021) is incredibly difficult but we managed to get one at short notice with Rosas car rental. The service we received was excellent they dropped the car off at the Hotel left the keys at reception everything they did for us was professional nice modern clean economical and very high spec Renault Clio. We honestly cannot recommend them more when staying at Los Gigantes Tenerife.
06 diciembre 2021 20:20
I returned car with full tank while picked up with 3/4. Owners said laughing at me he will not return me the difference. Moreover yelled at me because I returned car just 10 minutes before time said in contract, justifying that I picked up the car 15 minutes earlier than contract. So mind real time of pick up, they don't care about what is in contract.
Also check insurance criteria: damage to suspension, tires, wheels, glasses, clutch, bottom of a car are excluded. So what is included? !
Hired a car 4 times there and this was the last.
09 marzo 2021 1:45
It was my third car rental company in Tenerife and I preferred the previous one (CICAR). The car was really nice and clean, but the customer service was really bad. The men was disapointed that I rent only for 1 day and misinformed me about the offer. He gave me zero instruction about the car, because he was in a hurry. 3 of 5 in my opinion it's fair for that rental)
07 marzo 2021 10:49
Good service and easy communication in eng and spanish. Can ask questions via whats app also. Got a clean car practically new. At the end of the rental i just left the keys at the hotel reception. Recommend
08 febrero 2021 4:00
This is a great place to rent a car and I am really happy to gove this opinion. We rented two diffrent cars and both were clean and almost brand new. There were nothing hidden in the contracts and you are fully safe by their insurance option. They are very responsive and the communication was great. I could have rent a car again here!
03 febrero 2021 15:41
Loueur extrêmement sympathique et tres arrangeant.
Les véhicules (le notre au moins) sont en bon état. Tarifs plus que corrects et sans surprise: tout est compris (26€/j dans notre cas), au contraire de la majorité des loueurs de l'île qui pratiquent des prix attractifs mais imposent en supplément des assurances et cautions à des prix prohibitifs voire malhonnêtes.
Loueur vivement recommandé.

Friendly and accommodating people there.
Cars are well maintained and recent. (At least ours was)
Daily fares are fair, all inclusive, with no hidden surprises like unexpected expensive insurances or shameful deposits.
I highly recommend this car rental.

Muchísimas gracias, Isidoro, por tu atención y ayuda. Volveremos.
28 enero 2021 0:39
Einfach super! Preis-Leistung stimmt vor allem der Service ist perfekt. Einfache Kommunikation über whatts-app. Auch eine Verlängerung der Mietdauer darüber war problemlos möglich. Kann ich nur empfehlen. Wir buchen hier auf jeden fall wieder!
11 junio 2019 10:21
We recently rented a Kia Picanto from you during our stay in Los Gigantes. I just wanted to say thank you. The service you provided as always was excellent, easy to book, collect and pleasurable staff. The Kia Picanto is also a great, economical little car, a pleasure to drive and perfect for our time in Tenerife. We will be using Las Rosas again when we return.
13 mayo 2019 22:21
Excellent company! They were very flexible in meeting our needs and always responded to our communication immediately. We chose to pick up and drop off the car by the airport and it was super easy and convenient. Las Rosas really went out of their way to help us with everything and anything we asked for. The car was perfect, good price. They even sent the iPhone we forgot in the rental car all the way to Sweden without any cost! Would definitely use Las Rosas services again!
14 febrero 2019 19:23
Helpful staff, nice prices and a good variety of cars. Got a nice car on the hour and they didn't try to scam us by overwhelming us with unnecessary insurances. What more to ask for, rent your car here!
14 noviembre 2018 9:25
New cars for good price. We took Renault Megane III and we were very satisfied. No deposit needed and all paperwork took like 5 minutes.
22 septiembre 2018 20:21
After having bad experiences at the airport with the rentals that still had cars to offer on the spot (the good ones were all out), we found Las Rosas in Puerto de Santiago and they sorted us out immediately. The process of renting was quick and both employees and manager/owner were very accommodating and polite. Paying was very straightforward and there were no deposits or extra levels of insurance. They also didn't seem to care about the age of the driver as most other companies do.
29 junio 2018 14:10
Très bonne expérience.
Nous avons loué pour 5 jours une compacte, tarifs très intéressants. Prise et dépose du véhicule à l’hôtel.
Top top
29 mayo 2018 16:25
Cela n'a jamais été aussi plaisant de louer une voiture, loueur sympathique, parlant français, efficace bref parfait.
Je recommande +
24 febrero 2018 11:11
Muy Bien! We were lucky to get a nearly brand new car with free drop off to out hotel. Very reasonable price. Kind staff both on phone and Isidro in person. They will pick up without hassle and very good communication by both text and phone. Best decision we made rather than the local hotel place! You need drivers license and passport. 5 STARS!
26 enero 2018 10:57
Really kind and nice staff! We needed to print our boarding passes, but all of the printing centers were closed that time on Los Gigantes. We asked for help about the staff from official center Rent a Car Las Rosas that was situated close to us, and these people spent the time with us and helped us despite of their direct job! Wу did not rent a car in this rental center, but I'm sure if any difficult situation was happen with you or your car, you really can expect you will not be left in need.
17 diciembre 2017 13:58
Empresa de alquiler de vehiculos al servicio del Turismo en Puerto Santiago - Los Gigantes desde 1986
Principal virtud la seriedad y calidad de su servicio
14 octubre 2017 3:27
Rent a car Las Rosas were first class and helped me out when my own car brokedown and I had to get to an urgent appointment Made it ontime due to their efficient and Professional service. 5 stars from Me.

Escribe una reseña



Calificación general: