Este sitio web utiliza cookies para mejorar la experiencia del usuario. Al utilizar nuestro sitio web, usted acepta todas las cookies de acuerdo con nuestra Política de cookies.Aprende másOK
Son unos estafadores hice una reserva prepagada la cuál modifique tres veces comfirmandome la compañia los reembolsos en correo electrónico y ahora me dicen que no me reembolsan nada no se la recomiendo a nadie
I was basically robbed of 150 EUR. In case one does not want to pay extra car insurance (150 EUR / 6 days rental) they ask for a deposit collateral of 800 EUR which is ONLY payable via short loan CREDIT card. Debit card or cash are NOT accepted! And now hold your breath. If I accepted the extra insurance they are ready to make an exception and I could pay the deposit (now 200 EUR) via a debit card! As a bonus I was rudely reminded several times that I do not have to rent the car (for which I already paid the rental fee via online booking), rental voucher from thrifty was issued with a wrong pickup address, did not get the child seat I asked for and after I overtook the car they let me wait 10 minutes in the garages before someone opened the gate. Effective blackmail on someone who had family with kids waiting around the corner. Shameful!
Wir haben einen "1er BMW oder ähnlich" bestellt. Glücklicherweise haben wir einen relativ neuen 1er erhalten. Mitarbeiter freundlich und hilfsbereit. (Jedoch muss man sein Englisch auspacken)
The location in Google is wrong - it is neither in Av. Jardines del Duque nor Plaza Playas del Duque; it is in the Hertz office in Av.de Bruselas near corner with Av.de Moscú.
I rented via Jet2holidays including prepaid excess waiver insurance (it is an Axa policy). That means Thrifty needs to hold a credit card deposit of €670; if anything happens then Thrifty take your excess and you reclaim from the insurance policy afterwards. An alternative is to pay Thrifty €14 (for that size of car) and there would be no need to claim the insurance. Although I didn't need to make a claim, hindsight says the latter is preferable to avoid hassle when back home.
I got a Hyundai i20 as class B - nice little runner & clean. Staff were pleasant and easy to deal with. As with any car hire, it is worth checking the car thoroughly when picking up - bring a torch to help inspection in the dark car park.