Kigo

We have been with Kigo Wantbnb.com and i have to say it works for us as we have a lot of units and they dont charge in advance, only when you make a reservation they charge you which is fair enough. Keep up the good Work

They didn't even show up for the zoom call that they booked with me when I inquired about pricing. But I'm glad they didn't so I read all of their terrible reviews here and now I can save time and move on. Thanks for the warning Kigo!

Un desastre de servicio, te cobran comisiones de entrada muy elevadas y te obligan a perder tus evaluaciones ganadas con mucho esfuerzo. En definitiva, he perdido dinero con esta herramienta. No la recomiendo en absoluto

So far not very impressed with Kigo. Implementation is slow and full of very long "Kigo University" videos. They need the video's because the software is not intuitive. You bounce around between their two sites trying to figure out where simple features are that you want to configure. We were sold on features such as a "mobile app" that is just a website configured to display on cell phones. The "app" was supposed to be for owners and guests. Also sold on features for owners within the app but they don't exist when you actually implement. Their website is glitchy. The website they "offer" for your company is subpar. They only offer one font type the Kigo website and restrict the website so much that it doesn't function properly. It becomes very image heavy trying to get your "included" website to look decent. Glendon was our sales person who was very nice but clearly just tells people what they want to hear. Rosio and Sadie are doing our implementation and everytime we end a call I'm told my issues will be looked into and addressed by the next call but in reality they just come back and say "sorry that's not really a feature" or "we don't offer what you were told. " We have barely gone live and I am already regretting our choice to partner with Kigo. Maybe my mind will change as we push forward but right now, I'm very disappointed. This was sold to us as an all-in-one software to get our company going and now I feel like this has been a waste of my time and money.

Horrible company. Rip off and do not care about their customers. Absolutely no idea why anyone would use Kigo when there are so many other cheaper and better alternatives. Best thing we did we cancel Kigo.

Extremely over priced and bad customer support after the sales person has you on board and have been paid you become a number.dont expect much help when the software malfuntions and costs you lost/over bookings.

They charge a fee on everything and dont tell you this before they do and give you nothing in return. All hard work to get booking income is swallowed up between OTAs and Kigo leaving the owner/manager with not allot.

Avoid this software at all costs.instead have a look at Little Hotelier/Siteminder or Tokeet.

There are ALLOT of better solutions out there that provide allot better value and service.

Servicio penoso. Comisiones por todo. Realmente no potencia tu negocio solo lo expolia. No contrates nada con ellos o te arrepentirás.

Los clientes son lo ultimo para esta empresa, con problemas repetidos, y siempre los mismos, cobro de servicios que ni informaron, te enteras al ver las facturas, en las cuales tampoco detallan que cobran, únicamente ofrecen el monto total, y ya te apañas tu. No te ayudan a contratar con los portales, de hecho no te ayudan en casi nada. Solo les preocupa el cobro para poder tener sus comisiones a fin de mes, esto en cuanto a los comerciales, las personas responsable tampoco velaran por los clientes, pues les importan muy poco, cualquier error o desinformación por parte de Kigo no lo asumirán, lo cargaran siempre al cliente. Eso de el cliente tiene la razón, en Kigo jamas lo ponen en uso. Aviso a clientes que estén pensando en contratar, vete con cualquier otro channel, pues peor que ellos no lo hace nadie. Para que veáis que poco les importan las opiniones en Facebook tienen capada la opción de dejar comentarios por parte de los clientes, pues saben que solo serán malos comentarios.

Servicio nefasto. Total desinformación respecto a los cobros por sus servicios, te tienes que enterar por ti mismo pues sus comerciales solo miran por seguir engordando sus comisiones. Cero importancia al cliente. Cobros extras sin informar, tener cuidado por que para lo que ofrecen sale carlismo y luego cuando tienes un problema tardan entre 9 o 15 días en darte respuesta, eso si, te dan la respuesta porque vuelves a llamar tu, no porque ellos se pongan en contacto contigo. Puedo deciros que NO TIENE SERVICIO AL CLIENTE. Es una farsa, lo llaman así, pero el servicio es inexistente. No contratéis con ellos pues no obtendréis ningún beneficio. Ojo con no preguntar absolutamente todo, pues ellos no te informan de los servicios por lo que mas tarde te irán cobrando.

En resumen, unos aprovechados. Solo miran por lo que te cobran, tu como cliente importas menos que una aceituna. Suerte para los que estáis pensando en contratar con ellos!

Nada profesionales. Desde luego mejor trabajar sola que con personas que no te dan soluciones a problemas que crean ellos mismos.solo pendientes de no informarte y cobrar para engordar las nominas de los comerciales que llevan las cuentas. Su servicio conmigo lo podria calificar de inexistente, l o casi "estafa". Pues no te dicen lo que conlleva contratar con ellos. Ya te iras enterando a medida que ya has contratado. Tener cuidado que son de todo menos profesionales.

La empresa no tiene producto. Es un engaño total. Te hacen pagar un monton de dinero para nada. Voy a perder my empresa gracias a ellos.

WARNING. Stay away from Kigo. They attract customers through false publicity. The KIGO company does not deliver anything compared to the basic needed features for a holiday rental company. Once you are trapped they will make you pay without delivering. Sad but true. And afterwards they threat you with their multinational American approach.