Pronovias

Mala esta empresa, estuve trabajando un buen tiempo y me despidieron sin decirme el motivo, un asco,

Hice una entrevista con ellos hace años ellos se tomaron su tiempo para contestarme (mas de una semana, en comparación con lo de ahora se podría decir que fueron rápidos) y cuando yo tarde 24 horas en dar mi respuesta solo por eso me descartaron. Es mas me lo dijeron desde la ETT me pareció un poco fuerte. Y encima lo hicieron pasar como que yo me lo había buscado.

Llegó por invitación, buenas instalaciones, maravillosa variedad de hermosos materiales y accesorios.
Eché un vistazo detrás de escena que también valió la pena experimentar.

Encantada con los vestidos de novia, la amabilidad de los empleados, pasé tiempo de calidad allí.

Profesionales, cordiales y los vestidos: los vestidos de novia son impresionantes. Es difícil elegir la más bonita entre las más bonitas.

Unfortunately I had the worst possible experience and I am hoping by writing about it will spare another bride of the same experience, because I would not wish this upon my worst enemy. During my final fitting 2 months before I have been told that it is not necessary to do any size alterations that I already paid for, therefore I will be refunded money for it. The only alterations to be done were adding dancing loop and train buttons, so I can button up the train of the dress during dancing.
I had scheduled my appointment in London store, the day before leaving abroad for my destination wedding to pick up the dress and arrange the whole day with my bridesmaids to celebrate this occasion together. When I arrived I was told by seamstress Sarah my dress is not there, it is in “warehouse or somewhere” and she will have to call me to let me know when I can pick up the dress. I explained to her that I am leaving next day for the airport to fly to the destination of the wedding, this was at 10AM. You can imagine how stressful this was to hear before your wedding. When I haven’t heard from anyone for 5 hours I tried to contact Pronovias, without any luck, so I went to the shop on New Bond street again and I was quiet abruptly told that it is not their fault but fault of their transportation team and that Sarah is going to call me. I tried to call, send email, message on social media without any success. Only when I shared story about this on social media, someone finally got in touch from head office ion Barcelona. This was at 7pm, I explained everything and straight after this phone call Sarah told me that they found the dress and they will send it via Uber next day just before I leave for the airport. Next day the dress arrived without any dancing loop or buttons, it was untouched, so i emailed Sarah again and she basically said it is my fault that it is not done, because I was rushing to have the dress and I can come next day to the shop and they will fix it, thought she knew I am no longer in the country, which I told her many times before. I had to have these things fixed in the destination of my wedding which was not cheap. I sent multiple emails about this to Pronovias spoke with numerous people, explaining what happened, only to get email back saying it is my fault because I haven't attended the last fitting, which is obviously not true. I have been trying to get refund for alterations and reimbursement for those changes that needed to be made for past 3 months, but I am being completely ignored. Until this moment I haven’t heard single person from Pronovias to apologise about this horrible customer experience and neither received any refund.

Designove, administrativni, skladove a logisticke centrum firmy, jejimz jsme premium dealerem. Moderni reprezentativni stavba a prilehle sklady se nachazi cca v puli cesty mezi barcelonskym centrem a letistem.