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Juan was amazing. Our USA company required special tig welding rods for a repair on a French aircraft. Somehow the shipper slowly processed a rush shipment and created a delay with our aircraft welder, waiting days to complete his job. Juan personally tracked the shipment through customs, and obtained a valid tracking number and passed updates to us allowing our shop to adjust jobs more efficiently.
The order for the flange was quick recieved but it turned out to be the wrong hole size (tullet vs. OEM). Communication was realy good and I recieved the correct flange soon after free of charge. Would do business again with this company.