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Alquilé un dispositivo wifi para mis vacaciones en Estambul y quedado supercontento con el servicio tanto del aparato como del servicio técnico para despejar mis dudas antes de contratarlo. Nada más aterrizar encendí el aparato, me conecté y al momento teníamos servicio tanto mi mujer como yo todas las vacaciones sin fallar ni un solo momento. Volveré a contar con ellos en próximas vacaciones. 100%recomendable
Estupenda atención al cliente en la tienda de Barcelona. El servicio de chat también fue muy conveniente. Pudimos encontrar más información antes de venir a Barcelona.
Ladrones! El servicio postal español perdió mi unidad y estos monstruos me cobraron 150 euros por ella - servicio al cliente totalmente irrazonable - nunca volver a usar
La mejor empleada que tienen, Stephanie. La mejor atención, conocimiento, receptiva y con capacidad de resolver cualquier tipo de duda o problema. Sin duda si visitan Travel Wifi no duden que están en buenas manos que los atenderá increíblemente. Gracias por todo.
I purchased a travelwifi from Stephanie high as amazingly kind and professional, she connected the device herself in order to make the entire process smooth. Very recommended!
Fantastic staff, I especially appreciated Estafanie and Michelagelo, they were professional and kind. I will use travelwifi every time I am in need of reliable wifi because of them! I may even purchase a device.
I had looked into TravelWifi prior to my trip to Europe and saw there was a store in Barcelona, so my friend and I stopped in. The two guys in the shop were very helpful and helped me pick the best hotspot (Sapphire 3) for what I was looking for. I then used the hotspot with the Europe data plan for the next week while in Spain, France and Italy and the service was incredible, the device held a charge for a long time, it didn't lose connectivity (an issue I had with my previous device from a different company, Solis), and it and the app is easy to use. I'd highly recommend the store to anyone looking for a portal travel hotspot. The company's online chat is also quick and helpful, but if you're in Barcelona, just stop on in!
Sergio and MichaelAngelo were great! They took such good care of us, the best guys. We bought a great Bluetooth speaker and a few wifi cards. They helped us with all the details and let us test the speakers. Thanks guys!
Antonio was very helpful when I enquired about my Wi-Fi hotspot order. When I didn’t receive my order at my hotel, I went to the store where Antonio very quickly found out about a communication error between the company and the hotel and sorted out a replacement there and then.
Muy buena atención y trato al cliente. En cuanto al producto, todavía no he activado el wifi pero el saber que tengo posilidad de contactar 24/7 me da toda la confianza.
Sergio and Michaelangelo were very helpful today as I was looking for phone plans in Barcelona. Extremely patient and knowledgeable. They went above and beyond sharing ideas of things to do around the area on top of providing relevant information on products and services. Great job hiring these two lads!
Wifivox’s service is so excellent. Pickup and drop off of the wifi unit is seamless and friendly, the unit works for hours and hours with blazing speeds. I work remotely with my office in NYC, and ran numerous Microsoft Teams and Zoom meetings using the Wifivox, with no connectivity or speed issues at all. Great product, nice people, and a price that is shockingly affordable!
Great product, excellent coverage and performance, keen price and incredible customer service. I highly recommend this company/service to anybody looking to hire a mobile 4G Wi-Fi product when visiting Europe.
Muy buena atención en el local. Siempre tuvimos cobertura sin importar donde estuviéramos, lo que nos facilitó mucho a la hora de movernos por la ciudad (complicado cargar un mapa sin datos)
I rarely give anything a 5 star but this deserves one. They are accommodating and make things so easy to use their services. I was staying in Barcelona with shaky WiFi and found this online, ordered came the next morning to my place and used it immediately and was a godsend with my kids throughout the entire city all week without one issue.
Wifi was waiting at my hotel in Madrid when I checked in. Worked flawlessly through Madrid, Seville, Granada, Ronda area and Barcelona, and everywhere in between. 4 people connected for 17 days with unlimited GB. Worth every penny for a Canadian group roaming Spain. I recommend 100%. Plus the range of the wifi is better than advertised. I'd say closer to 50/60 meters. I'm using it still as I rate this. You'll get it if you're smart.
Excellent experience, great company and a great product. I was in Spain for 14 days. They shipped the devices to my hotel in Madrid which was delivered and signed for before I arrived. Unfortunately the hotel lost the devices which they ended up finding a few days later. Wifivox was great and refunded me the missed days and had a new set of wifi units ready to go for me when I arrived in Barcelona. Thanks for the great experience!
Tried it for my vacation in Barcelona. Excellent in every way. Fast connection at 7mbps. Battery in device lasts all day while all the time. Excellent service. Delivery to my hotel the day before. Excellent value. I am very happy. I give them my highest recommendation. Thank you! Easy and trouble free in every way.
Excellent customer services, very flexible (they were able to accommodate a change in my travel plans without any complains) and very good wifi speeds - the coverage map is accurate