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This company have a hate against Ukraine. People did buy a license and they simply stop support of software because of the conflict. After i called the company and told that i am located in Europe, i got the support. I got told "we should not give any support to russia or ukraine because of the conflict". Ukraine did not start any war and i wanted a simple answer for a license. Ukraine have no sanctions of Europe.
In my opinion, it is the best chemist software company in the world. I like the molecular editor MNova and especially its IUPAC Name module. I have been working with molecules for over 25 years and naming molecules has never been so quick and easy as with MNova.