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Takes unprofessionalism to new limits. Appalling customer service. Agreed twice for them to collect furniture in the afternoon. First day don’t turn up and eventually reply to WhatsApp 2 hours later with an excuse. Agree afternoon pick up the next day and they turn up in the morning while at work! Confirm to my neighbour that afternoon is better for them. Wait 1 hour this afternoon, eventually reply with another excuse and that someone will contact me asap. Don’t reply to calls either. Excuses may be genuine but no idea of customer service. If you have an alternative, use them and don’t waste time with this lot. 1 star rating is generous
Saw a kingsize in England on their site. I was able to message them pay for it on line, I wasn't out in Spain for 4 weeks but stored and delivered. What I saw on the photo was what I got. Would recommend The Den 100%
Bonjour Me suis rendu trois fois de suite au magasin alors que sur le site c’est marqué ouvert toujours fermé j’ai téléphoné ne répond pas ou coupe l’app pas sérieux à déconseiller
Honest people both know what the customer requirement is in most cases and goes the extra mile everytime there pricing and service levels are second to none in this region if you need this type of service you would be wasting your time going anywhere else